FAQs - Frequently Asked Questions

1. What services are included in Clever Details property management?

Clever Details offers tailored management packages to meet owners’ needs. Services include booking management, check-in and check-out, professional cleaning, regular maintenance, legal and fiscal support, online platform promotion, advertising campaigns on social media and Google, 24/7 customer service, and much more.

2. What are the benefits of entrusting Clever Details with managing my property?

You gain access to an experienced team, dedicated promotional campaigns, multi-platform and social media exposure, sharing with thousands of travellers annually and strong Google presence. We manage over 160 exclusive properties in Vilamoura, reinforcing our expertise in the area. Additionally, we offer our Member Card, which grants exclusive discounts on local activities and services. See partners and benefits

3. What types of properties can Clever Details manage?

We manage apartments, villas, and holiday homes exclusively in Vilamoura.

4. What management plans are available?

We offer three main plans: Premium, Standard, and Tailor Made. Each plan has different services and conditions. View management plans

5. How is my property promoted?

Your property is promoted via our website, social media campaigns, Google Ads, newsletters, and specialised portals. Our reach includes thousands of travellers annually, ensuring maximum visibility.

6. What are the costs of property management?

Costs vary depending on the chosen plan and additional services. We can provide a personalised proposal. Contact us for more information.

7. How can I monitor my property’s performance?

Through Clever Details’ exclusive software, owners have real-time access to bookings, invoicing, cleaning, and the overall condition of the property.

8. Can I use my property whenever I want?

Yes. The property is yours and you can block dates for personal use. Simply notify us in advance.

9. Is there support for registering Local Accommodation?

Yes. We assist with the Local Accommodation (AL) registration process, ensuring the property meets all legal and technical requirements.

10. How does the Member Card work for owners?

The Clever Details Member Card offers exclusive discounts and other benefits on the best services and experiences in the Algarve, available to both owners and family or friends. Learn more here

1. What are the advantages of booking directly on the Clever Details website?

By booking directly with us, you benefit from exclusive discounts, no booking fees or credit card charges. Our team is available 24/7 and all properties carry the “Clean & Safe” seal.

2. How can I check if a property is available?

On our website, each property has a real-time updated availability calendar. You can book quickly and securely.

3. What services are included in the stay?

All stays include water, electricity, Wi-Fi, air conditioning, TV channels, cleaning service, and concierge, plus 24-hour support. Guests also have access to our Member Card with exclusive discounts. See partners and benefits

4. Are there advantages for long stays in winter?

Yes. From November to March, we offer special conditions for long stays, including all essential services and access to a coworking space with fast Wi-Fi, coffee/tea, and printer — ideal for remote workers.

5. What payment methods are accepted?

We accept credit cards, bank transfers, and other secure methods. No extra fees are charged for card payments.

6. How does the cancellation policy work?

The policy varies depending on the season and chosen rate. For exact details on your booking, contact us or check the terms during booking.

7. What happens if I have a problem during my stay?

We are available 24 hours a day to assist with any issues. Our maintenance and support team is ready to respond quickly.

8. What can I do in Vilamoura during my holidays?

Vilamoura is ideal for beach holidays, water sports, golf, tennis, marina walks, nightlife, casino, and much more. Discover things to do on our blog

9. Do properties have swimming pools?

Many of our villas and some apartments have private pools or access to shared pools. This information is always available in each property’s description.

10. Can I use the Member Card as a guest?

Yes. By booking with us, you gain access to our Member Card, which offers discounts and other benefits on various local activities, restaurants, wellness experiences, private chef services, boat trips, home medical services, and much more. See partners and benefits